State of the art of the Marketing Program at UNED: trends and perspectives for professional training in the 21st century

Authors

DOI:

https://doi.org/10.22458/rna.v16iE2.6425

Keywords:

Distance education, university curriculum, marketing, artificial intelligence, sustainability

Abstract

This article is based on research on the state of the art of the Marketing program at the School of Administrative Sciences of UNED Costa Rica during the 2024–2025 period, with the objective of updating the curriculum of this program. A qualitative approach with quantitative features was applied, combining documentary review of national and international curricula, interviews with faculty, graduates, students, and professionals in the field. The findings revealed the importance of digital marketing, artificial intelligence, neuromarketing, and sustainability. It was concluded that the curriculum requires strengthening some of these competencies to respond to the demands of the labor market.

Keywords: Distance education, university curriculum, marketing, artificial intelligence, sustainability

References

Adhikari, Aashish y José Veríssimo. “The Future of Digital Marketing: Integrating Strategy, Analytics, and Automation.” Journal of Business Research 142 (2022): 915–928.

Asociación Iberoamericana de Marketing (AIM). Memorias del V Congreso de Marketing Iberoamericano. San José: UNED, 2025.

Báez, Antonio. “Gobernanza: estado del arte.” Estudios de la Gestión: revista internacional de administración 13 (2023): 125–148.

Botti, Simona, Rebecca Walker Reczek, Markus Giesler y Stefano Puntoni. “Consumers and Artificial Intelligence: An Experiential Perspective.” Journal of Marketing 85, no. 1 (2021): 131–151.

Braidot, Néstor. Neuromarketing: Estrategias para vender más. Buenos Aires: Granica, 2019.

Casas-Huamanta, Eduardo Raúl. “Acceso a recursos tecnológicos y rendimiento académico en tiempos de pandemia y aislamiento social obligatorio.” Revista científica de sistemas e informática 2, no. 1 (2022): e296.

Chaffey, Dave. Digital Marketing: Strategy, Implementation and Practice. 8.ª ed. Harlow: Pearson, 2022.

Godin, Seth. This Is Marketing. New York: Penguin, 2018.

Kannan, P.K. y Hongshuang Li. “Digital Marketing: A Framework, Review and Research Agenda.” International Journal of Research in Marketing 34, n.º 1 (2017): 22–45.

Kotler, Philip y Gary Armstrong. Fundamentos de Marketing. 18.ª ed. Madrid: Pearson, 2020.

Kotler, Philip. Marketing 5.0: Technology for Humanity. Hoboken: Wiley, 2021.

Lamb, Charles W., Joseph F. Hair, Carl McDaniel y otros. Marketing. 14.ª ed. Boston: Cengage, 2023.

Lindstrom, Martin. Buyology: Verdades y mentiras sobre por qué compramos. Barcelona: Random House, 2019.

Su, Y., Li Zhang, y Min Chen. “Sustainable Marketing Practices and SDGs.” Journal of Business Ethics 180, n.º 2 (2022): 401–420.

Wedel, Michel, y Praveen Kannan. “Big Data and Analytics in Marketing.” International Journal of Research in Marketing 39, n.º 1 (2022): 1–15.

Villalobos Zamora, Luis Ricardo. Enfoques y diseños de investigación social: Cuantitativos, cualitativos y mixtos. San José: EUNED, 2019.

Published

2025-12-30

How to Cite

Sanabria-Araya , F. (2025). State of the art of the Marketing Program at UNED: trends and perspectives for professional training in the 21st century. National Administration Journal, 16(E2), e6425. https://doi.org/10.22458/rna.v16iE2.6425