Applying a Training Needs Assessment through the Design Thinking methodology: an experience from the Centro de Capacitación en Educación a Distancia at the Universidad Estatal a Distancia. CAES [Internet]. 2025 Nov. 30 [cited 2026 Sep. 29];16(2):86-126. Available from: https://revistas.uned.ac.cr/index.php/revistacalidad/article/view/6131